Experience

Director of Engineering, SMC Group

(Delhi, India, 09/2023 - Present)

• Strategic Business Impact & Transformation: Orchestrated a 30-month digital overhaul of a 30-year-old financial institution, transitioning from legacy on-prem to a scalable hybrid-cloud ecosystem that powered the "SmartTrader" subscription launch, saving clients 30 Cr+ in fees. Architected a "10x-ready" infrastructure that successfully scaled daily order processing from 10k to 700k+ orders (70x growth) within 10 months. Managed a 100 Cr+ technology investment budget, aligning technical roadmaps with business KPIs to drive customer acquisition and operational excellence.
• Cloud Engineering & High-Performance Systems: Designed a hybrid ingestion engine using AWS Direct Connect and Transit Gateway (Multicast) to deliver Market Data feeds with 0.40 ms latency— the lowest in the Indian discount brokerage industry. Sustained 99.99% uptime during peak market volatility; engineered WebSocket scaling on Amazon ECS to eliminate "thundering herd" login surges for hundreds of thousands of concurrent users. Implemented a robust FinOps framework and negotiated strategic vendor deals, resulting in 29%–40% annualized infrastructure cost savings.
• AI/ML & Data Innovation: Built an in-house AI agent on Amazon Bedrock (Claude 3.5) using Model Context Protocol (MCP), reducing context window overhead by 98.7% and automating 60% of support workloads. Established an enterprise-grade Medallion Lakehouse (Apache Iceberg/Glue) enabling ACID-compliant "time-travel" auditing for critical SEBI regulatory compliance. Replaced 38% of manual collection calls with autonomous AI voice bots and increased QA call audit coverage from 12% to 100% using Amazon Transcribe/Comprehend.

Engineering Manager, Scrut Automation

(Remote, 01/2023 - 09/2023)

• Team & Organizational Leadership: Led a cross-functional organization of 42 diverse talents (Product, Platform, QA, DevOps, Support), fostering a culture of high performance and reducing deployment cycle times.
• GRC Strategy & Vision: Directed the engineering roadmap for a Governance, Risk, and Compliance (GRC) framework, ensuring software design met rigorous security standards for global enterprise clients.
• SaaS Release Management: Streamlined the SaaS release process for quicker market deployment, directly impacting revenue realization.
• Global Infrastructure: Redesigned a robust AWS infrastructure utilizing multi-region and multi-zone strategies to facilitate seamless global deployment.
• Cost Efficiency: Automated the mitigation of AWS Compute Workloads for non-production environments, significantly controlling cloud costs.
• Operational Excellence: Resolved critical DynamoDB bottlenecks to ensure smooth operations at scale.

Principal Architect, BYJU'S (Think & Learn Group)

(Mumbai, India, 02/2022 - 01/2023)

• Strategic Architecture: Defined and owned business metrics and OKRs, aligning technical architecture with organizational goals.
• Capital Governance: Managed technology investment budgets and worked on Cost Optimization, transferring workloads to Spot/Reserved Instances.
• Incident Management: Led technical resolution of priority incidents, facilitating post-incident evaluations and ensuring permanent closure (Reduced incidents by 70%).
• Modernization: Transitioned CI/CD pipelines from Jenkins to GitHub Actions and shifted infrastructure from bare-metal to orchestration services (EKS and ECS) for Zero Downtime.
• Network Architecture: Rearchitected the VPC network to enhance private link, peering, and NAT functionalities for security and performance.
• Security Posture: Enhanced infrastructure security by incorporating Cloudflare WAF, increasing system resilience against threats.

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